The Home Depot

Metal Roofing

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Website | (301) 644-2840
51 McCain Dr, Frederick, MD 21702, USA

Opening Hours:
Monday: 6:00 AM – 10:00 PM
Tuesday: 6:00 AM – 10:00 PM
Wednesday: 6:00 AM – 10:00 PM
Thursday: 6:00 AM – 10:00 PM
Friday: 6:00 AM – 10:00 PM
Saturday: 6:00 AM – 10:00 PM
Sunday: 8:00 AM – 8:00 PM

Area Served:
Within 4 miles (6.4km) of 51 McCain Dr, Frederick, MD 21702, USA
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No one to help in the Garden center in MAY???

Went for 8 bags of soil. No one working at the drive thru, go inside, 1 guy in all of the garden center & he’s the 1 cashier. He left the register 3 out of 6 customers on self check out because it’s not really self checkout. Wait for help, a woman says “I’m the only one here”. So, for simple basic help or question, there’s no one around to help. It’s May, garden season, maybe get more help, have 2 guys in drive thru, 1 to collect & 1 to load.

Google Rating: 4.2 out of 5 stars (1091 total ratings)

Jacky V
1 Star
You should have nice customer service! I asked for help in the carpet section and the lady seated in the desk was so rude with me. Her name is Kaflet. She has to change her attitude because she’s talking with a customer not with her friends!! So I hope you will have nice people next time.
Sunday 3rd March 2024
Mehron Kugler
2 Star
They keep jacking up prices on everything. $9 for a $3 bottle of bleach, for example. Everything across the board is going up in price, paint, wood, etc, while the company raked in billions in profits in 2023 every quarter. Manufactured price inflation at work. Great customer service though and staff are always friendly and knowledgable and willing to help.
Tuesday 5th March 2024
Christian Fowler
1 Star
What’s the purpose of curbside pickup if I have to come inside after waiting 30 min? Then after I come in I see two people standing around. Then the man proceeds to answer the phone instead of helping me. Terrible customer service.
Monday 3rd June 2024
Victoria Thompson
2 Star
We have used Home Depot before to purchase our heat pump and had a great experience with the contracted team. Our recent purchase of a GE Dishwasher with installation was a disaster. The installers are Temko and what they did could barely be called installation. We called Home Depot to let them know the unit was installed improperly the same day and they said they would send out new installers to resolve the issue. By the time the new installers came to look at the dishwasher it was outside of the 48 hour window for returns. That group did not have the parts to fix the issue but said we could use the dishwasher and a new team would come out to put in a new bracket and the gasket needed to make the unit flush with the counter. The unit hung out of the cabinet when the door was open but we tried it and it leaked from the front panel. The next Temko group said it was defective. Home Depot said there is nothing they can do about it due to it being over 48 hours. We contacted GE who sent out a crew and they looked at the dishwasher and it was deemed defective and in need of back ordered parts. So it has been over a mont of run around and we are now fighting with GE about back order parts for an item that was sold to us that is defective. If this were a TV we would be able to bring the item back to the store. Whatever you do, do not purchase a small appliance through Home Depot, and certainly do not let Temko to install it. If there is any issue do not listen to Home Depot that some one will be out to fix it. Ask for a return immediately.
Wednesday 17th April 2024
Syed Ali
2 Star
I don't know why the management at this home Depot can't be more like the other one in Frederick. I went to get a truck today and confirmed they had two available. When I got there to checkout, they decided while doing the checkout that both trucks needed new tires so they were no longer available. This also needed to happen immediately during Memorial Day weekend. That's what happens when you have poor management at the rental department that can't plan their service schedule.
Saturday 25th May 2024