Lowe's Home Improvement

Prices, Promotions, styles, and availability may vary. Our local stores do not honor online pricing. Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and Lowe's reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted. Looking to improve your home in the Frederick, MD area? Don't worry - your local N. Frederick Lowe's has everything you need for your next project. We have the best deals on healthy plants, major appliances, patio furniture paint and more! If you need any help, we also have the most knowledgeable associates in the business - our red vest team! Hope to see you soon.

Lauren Barnard
5 Star
I’m getting my water heater replaced and my friend who is a plumber told me all the parts to get. My dad and I were very confused on some things as we aren’t knowledgeable in plumbing and Noel was amazing. He spent probably over and hour with us gathering all our items and really making sure we got everything on my list so we didn’t have to come back tomorrow. He even talked to my plumber friend on the phone and explained everything I was about to purchase. He was truly a cut above and so kind and selfless! Thank you so much, Noel! You actually made spending $500 not so bad haha!
Thursday 4th April 2024

Ruturaj Rachkar
5 Star
I recently visited Lowe's for some home improvement supplies, and I was impressed with the exceptional customer service and the vast range of products available. The staff members were friendly, knowledgeable, and went above and beyond to assist me in finding the right materials for my project. Moreover, the store had everything I needed, from tools to building materials, making it a convenient one-stop shop. I highly recommend Lowe's for their excellent service and extensive product selection.
Wednesday 12th July 2023

Janet LG
2 Star
Severely understaffed... very frustrating experience. God forbid You have to change your order. They insist you have to come in the store to make a change. So you come in the store and no one is there in appliances. I have been there several times recently and it was difficult to find anyone. But today I needed to make a change to my order. The one employee who could help, was on dinner break. Employees had called in sick and there was no one else that could take care of it. I was told that if I go home that the employee will call me to do the change or over the phone. I mentioned I was told any change order had to be done in the store. The individual advise he couldn't do it but the person handling appliances would call me and take care of it over the phone once she was back from dinner. The appliances employee called and left me a message saying I needed to come to the store. I gave up. I canceled the order... thank you Lowe's, I got it much cheaper somewhere else. 😊 I'm very grateful that it worked out this way. I'm giving two stars because the return policy for appliances at Lowe's is excellent.
Saturday 18th May 2024

Joseph Ghee
4 Star
I stopped by to grab a couple of items and I had some questions about lawncare items. I was assisted by Tim and he has so helpful and had the most amazing customer service presence I've had the pleasure of interacting with. He answered all of my questions and even recommended other products that would help me complete my job. Thanks Tim for being amazing!!!
Tuesday 23rd April 2024

Suzie Walls
1 Star
NEVER AGAIN - NEVER EVER EVER USE LOWES PROS! Had doors installed in Early JULY - they were warped, missing parts, and STILL 7 Months Later I am fighting with Ron from Resource Contractors AND Lowes to get them fixed. The doors let in Air, BUgs Water - WORSE than the doors I replaced. Lowes Store refuses to Help. Regional Manager was supposed to conact us as well, but is no where to be found, Ron at Resource, makes promises and does not follow through. Ron amitted our doors are unacceptable, yet here were are. . NO RESOULUTION and NO HELP from LOWES to get this fixed. NEVER EVER AGAIN!! So Disappointe with you lowes. My husband is a Veteran - is this how you treat Disabled Vets???
Monday 8th January 2024